Your Smooth Move Guide: Preparing for Moving Day
Thank you for choosing Coast to Coast Removals Ltd! To help ensure your move is efficient, smooth, and stress-free, please take the time to read and follow this preparation guide before our movers arrive at your premises.
Please Remember: Our moving services are charged on an hourly basis. Being fully prepared when our team arrives directly saves you time and money. Delays caused by incomplete packing or furniture dismantling will unfortunately result in additional time needed and therefore, additional charges.
Key Preparation Steps Before We Arrive
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Complete Your PackingList Item 1
- All loose household and office items must be securely packed into sturdy moving boxes.
- Ensure boxes are properly taped shut (top and bottom). Avoid making them too heavy to lift safely or leaving them half-empty, which risks crushing.
- Clearly label each box with its contents and destination room (e.g., "Kitchen - Crockery," "Office - Files," "Bedroom 2 - Linens"). Mark any fragile boxes clearly.
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Dismantle Furniture (CRUCIAL)List Item 2
- Beds: All types of bed frames (including headboards/footboards) must be fully dismantled before our crew arrives. Please collect all screws, bolts, and hardware in a sealed plastic bag and tape it securely to the largest part of the corresponding bed frame.
- Other Large Items: Items like cribs, large modular office desks, trampolines, swing sets, etc., should also be dismantled prior to our arrival.
- Important Cost Note: If our moving team needs to dismantle beds or other furniture upon arrival because it hasn't been done, this will add significant time to your move and will incur additional charges based on our standard hourly rate.
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Prepare AppliancesList Item 3
- Refrigerators/Freezers: Must be emptied, defrosted, cleaned, and dried thoroughly. Secure any loose shelves or drawers internally.
- Washing Machines: Disconnect water hoses, ensure they are fully drained, and secure them (and power cords) to the machine. Secure the drum using shipping bolts if you have them.
- Dishwashers/Ovens: Ensure they are appropriately disconnected from utilities (water, power, gas) by a qualified person if necessary.
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Secure ElectronicsList Item 4
- Disconnect all wiring from TVs, computers, printers, stereos, etc.
- Bundle cables neatly (consider labelling). It's often best to pack cables with their corresponding devices. We advise transporting highly sensitive or complex electronic items yourself.
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Ensure Clear Access & Pathways
- Please ensure adequate, legal parking space is available for our moving truck(s) as close as possible to the main entrance/loading area at both your pick-up and drop-off locations.
- Arrange any necessary parking permits or reservations with your building management or local council in advance.
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Arrange Parking
- Please ensure adequate, legal parking space is available for our moving truck(s) as close as possible to the main entrance/loading area at both your pick-up and drop-off locations.
- Arrange any necessary parking permits or reservations with your building management or local council in advance.
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Separate Personal Valuables
- Keep items like jewellery, cash, important documents (passports, contracts), medications, keys, laptops, and small, irreplaceable sentimental items with you. These should not be packed for the movers; please transport them personally.
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Plan for Children & Pets
- Moving day can be busy and potentially hazardous. For everyone's safety and to ensure efficiency, please arrange for young children and pets to be supervised and kept safely away from the work areas and pathways.
Important Notes & Limitations of Liability
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Pre-Existing DamageList Item 1
Coast2Coast Removals Ltd cannot accept responsibility for damage to items that were already broken, unstable, or compromised before we handled them. We may note significant existing damage before moving an item.
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Items Packed By Customer (PBO)List Item 2
We handle all items with professional care, but liability for damage to the contents of boxes packed by you rests with you, unless the box shows clear external evidence of being dropped or significantly damaged during our handling. Proper packing is key.
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Particle Board / Flat-Pack FurnitureList Item 3
Furniture made from materials like particle board or MDF (common in flat-pack items) is less durable than solid wood. While moved carefully, we cannot be liable for damage arising from its inherent structural weakness, especially during dismantling/reassembly if requested.
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PlantsList Item 4
We can move plants, but due to their delicate nature, we cannot guarantee their condition upon arrival.
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Forcing Items
Our team will assess tight spaces. If you insist we attempt to move an item through a space deemed too small or risky against our advice, we cannot be held liable for resulting damage to the item or property.
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Appliance & Electronic Functionality
We are responsible for safe handling and transport. We are not liable for internal mechanical/electrical faults that may occur unless there is clear external physical damage caused by our team during the move.
Got any questions?
Following these steps helps us provide you with the most efficient, safe, and cost-effective move possible. If you're unsure about any part of this guide or have specific questions about your move, please don't hesitate to reach out.
